Help Center


Frequently Asked
How do I pick the right length shoelace?
The best way to choose the right shoelace is to measure your current shoelace and choose accordingly. However, if you do not have access to your shoelace, feel free to use our online shoelace calculator.
View all
Delivery questions
I've purchased my items, when would I get them?
We would pick, pack and dispatch the items that you purchase the next business day. Check your emails to find the Australia Post tracking number that you can use to track your order on the Australia Post website.
Do you offer same-day delivery?
No, not yet. However, we offer express posts with AusPost.
View all

Copyright © 2019-present Joho Pty Ltd. All rights reserved.